What's New in Trackops: October 2024

Click Follow in the What's New section to get notified when new updates are posted!

New: Deleted File Upload Recovery

  • It is now possible to more easily recover deleted file uploads for up to 90 days after those files were purged.
  • Files that were deleted can be recovered for 90 days before they are completely purged and non-recoverable.
  • When reviewing deleted files, it is possible to Permanently Delete these files.

New: Event Invitation Audit

  • A new Event Invitation Audit report exists (Reports tab) to more easily monitor and track investigator invitation responses across many events.

Updated: Preferred Investigators

  • Client Locations can now have Preferred Investigators, allowing a more granular configuration of preferred investigators across larger organizations.
  • Case assignments and event invitations now recognize location based preferred investigators when recommending investigators.

Other Enhancements

  • It is now possible to make case services required on case intake as a part of the case type configuration
  • A new SubjectMeta document template variable is now available, making it easier to include the name of a subject across all subject types, regardless of the type of field the name is stored in.
  • Event invitations now display the email address of the selected investigator during the invitation process for easier recognition.
  • The billing tab on a case can now be filtered by time/non-time items or specific items.
  • There is now an option to approve all expense entries at once via the Review Expense Entries action.
  • Invoice templates now support the use of case template variables.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request