Supported File Types – Trackops Help Center

Trackops supports a number of file formats to choose from when uploading media files or attaching files to case updates. This allows you the flexibility to choose the best file types that work for you. Take a look at the list below to see what file types are accepted (recommended file extensions are listed in bold):

File Type	File Extension(s)	Notes
Audio	.m4a, .mp3, .dss, .wma, .msv, .wav	MP3 files are the most universally compatibile audio file.
Compressed File	.zip
Document	.doc, .docx, .odt, .pdf, .rtf, .txt	Adobe PDF files are the best for delivering final reports.
Image/Photo	.gif, .jpg, .png, .tif	JPEG (.jpg) files will provide the best quality/file size for photos.
Presentation	.odp, .ppt
Spreadsheet	.ods, .xls, .xlsx
Video	.mp4, .mpeg, .mov, .wmv, .m4v	Only MP4 videos encoded with the h.264 codec will stream. When using .mpeg files, be sure the extension is not .mpg. Tips for encoding video for Trackops