Often times, finding the investigator that best fits a case is challenging. With Trackops, you can configure which case services an investigator is trained to perform, as well as which case regions an investigator works in.
To customize an investigator's work preferences, navigate to their profile and click Edit > Profile. From here, scroll down to the Work Preferences block. Use the select boxes to choose which services and/or regions the investigator is compatible with, and click Save Profile to finish.
Once an investigator's work preferences are configured, their compatibility will be taken into account when the system recommends investigators while assigning and scheduling investigators via the map.