Case types are the skeletons of your cases. Most configuration related to how cases are inputted and displayed is done through case types.
Listing Case Types
Returns a collection of case type records, optionally filtered by the available request parameters.
GET /api/v1/case_types
Available Request Parameters:
Name | Type | Required | Description |
id | integer | no | ID of the case type. |
name | string | no | Name of the case type. |
Getting a Case Type
Returns a single case type record, based on the numeric ID.
GET /api/v1/case_types/{case_type_id}