Case status history is generated each time a status is changed (moved forward) in the progression of statuses. Please note that when a case status is moved backwards, forward history for the case in question is automatically deleted in order to maintain a linear order.
Listing Case Status History
Returns a collection of case status history records, optionally filtered by the available request parameters.
GET /api/v1/cases/status_history
Available Request Parameters:
Name | Type | Required | Description |
case | integer | no | ID of the case. |
case_status | integer | no | ID of the case status. |
changed_by | integer | no | ID of the user who made the status change. |
changed_from | timestamp | no | Changed on or after this date/time. |
changed_to | timestamp | no | Changed on or before this date/time. |
Note: All timestamp parameters are queried and returned in UTC.
Getting Case Status History for a Single Case
Returns a case status history collection for a single case, based on the numeric case ID.
GET /api/v1/cases/status_history/{case_id}
Getting a Single Case Status History Record
Returns a single case status history record for a given case ID and case status ID.
GET /api/v1/cases/status_history/{case_id}/{case_status_id}