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  3. Cases & Case Updates

Cases & Case Updates

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  • Generating AI Summaries for Files
  • Generating AI Summaries from Case Updates
  • How to Recover a Deleted File Upload
  • Managing Case Update Categories
  • Using the Investigator Recommendation Engine
  • Migrating a case to a new series
  • Speeding Up Delivery with Case Update Distribution Groups
  • Transcribing Audio and Video Files
  • Case Distribution
  • How can I confirm investigators receive their assignments?
  • Managing the Case Budget
  • How to Reopen a Case
  • Downloading a Zip of Case Files
  • Creating Document Templates in Open Office
  • Assigning & Scheduling Investigators via the Case Map
  • Generating Links to Media/Files
  • Deleting and Undeleting Cases
  • Generating an Investigative Report
  • How to Create a New Case
  • Submitting Case Expenses
  • Changing the Status of a Case
  • How to Send Case Updates to Clients/Staff
  • How to Upload Files to Cases
  • Converting Case Requests into Cases
  • What are Case Requests?
  • Case Reviews: Gathering Information About your Cases
  • Assigning Additional Staff and Contacts to Cases
  • Case Updates: Communicating with your Clients and Staff
  • Tips for Encoding Video for Trackops